47%
of homebuyers reported feeling concerned or uncertain during the homebuying process. Down from close to two thirds in earlier surveys.
Research
The state of financial trust in Canada.
Every figure this site uses, in one place, with the year it covers, the population it actually describes, and a link to the primary source.
The figures
Every number, with what it covers.
Sixteen figures the rest of this site draws on. Each one shows its year, the population it actually covers, and a link to the body that published it.
26%
of mortgage consumers reported concern or uncertainty specifically while going through the mortgage process.
$704M+
in reported losses to fraud, across more than 112,000 reports. Investment fraud alone accounted for $351 million of it.
5 to 10%
the estimated share of frauds that are reported at all, which is why the figure above is a floor rather than a measure.
100%
of files reviewed had no documented suitability assessment.
73%
of those same files were missing or had inadequate disclosure of material risk.
65%
were missing or had inadequate disclosure of the relationship or the conflict.
100%
of the entities examined had inadequate supervision of their mortgage brokering. The finding extended beyond individual files to the firm level.
105
registered firms reviewed. Some had little or no documentation, or recorded only that an investment was suitable without showing the basis for that determination.
2,332
charges laid against dealers, salespeople and unregistered sellers, drawing $1.9 million in fines.
895
charges laid against 174 alleged curbsiders, people selling vehicles commercially while presenting as private sellers.
$1.5M
paid to consumers from the Motor Vehicle Dealers Compensation Fund, with a further $825,552 returned through dealer compensation or refunds.
712
mystery shopping interactions at the six largest banks. 45% of credit card shoppers and 32% of chequing shoppers reported an inappropriate product recommendation.
+11.8%
consumer insolvencies against the same month a year earlier. Consumer filings were 96.8% of all insolvency filings.
35%
a year is the criminal interest rate in Canada, outside a narrow exemption for licensed payday lending capped at 14% of the amount advanced.
43%
of payday borrowers understood that a payday loan is more expensive than the alternatives. Nearly a quarter had taken six or more loans in three years.
How to read these. A supervision sample is not a national rate. Where a figure covers one regulator's review of one set of files, the scope line says so, and quoting it as anything wider would be wrong.
What is deliberately absent
Three things we will not put on a page.
One figure about software useNo screen on this site names the tooling behind it, so a figure measuring that tooling has no place here either.
Current auto loan termsThere is no current Canadian primary source for average loan term or negative equity. The last government figures are from 2015 and are not presented as today.
Anything we could not traceIf a number could not be followed back to the body that published it, it was left out rather than softened.